DoorKing, Inc. -1837 - 80 Series Telephone Entry System


The Model 1837 is an ideal telephone entry and access control system suited for medium to large apartment and gated community applications as well as office buildings and industrial sites.

Category: POTS telephone entry systems | networked access control | networked systems...

MasterFormat: Access Control | Telephone Entry Systems

DoorKing, Inc.
120 S. Glasgow Avenue
Inglewood, CA 90301
Tel: (800) 826-7493
Fax: (310) 641-1586

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1837 - 80 Series Telephone Entry System

Telephone Entry & Access Control

The Model 1837 is an ideal telephone entry and access control system suited for medium to large apartment and gated community applications as well as office buildings and industrial sites. Each 1830 Series unit allows for a Voice and Data connection over Cellular, Internet, or a POTS (Plain Old Telephone Service) connection. The eight-line LCD display features big 1/2-inch characters for easy viewing and your personalized message appears on the screen when the system is not in use. Our unique ″One Touch″ CALL button makes this system one of the easiest to use on the market today! The built-in electronic directory, easy-to-use Remote Account Manager programming software, card reader interface, and expandability options make this unit an ideal choice for those applications with a large number of system users and entry locations. Using tracker expansion boards, up to 48 card readers can be wired (or up to 24 wirelessly) to the 1837 to provide access control. Additionally, our elevator control module restricts which floors a guest or system users have access to, making it an ideal system for high-rise buildings. For additional security, the 1837 allows you to monitor activity AS IT HAPPENS on your computer display, and with our anti-pass back memory, you can enable a TRUE anti-pass back system in one of three different configurations; passive, active, and trap.

The 1837 is available in three distinct styles: Surface mount, Flush mount, and Wall mount. Contact your professional DKS system installer for more information about this and other DKS products.

Cloud Account Manager

Log in to the DKS Access System from any device with internet access through your preferred browser. The Cloud Account Manager enables programming and management of Entry Systems from anywhere, you’ll never have to download and upload the database, or inadvertently overwrite another administrator’s changes. It’s designed for administrators and staff of multi-unit and multi-use buildings and is compatible with DKS models 1833, 1834, 1835, 1837 Telephone Entry and Access Control Systems, and model 1838 Multi Door Card Access System.

Accessible from any browser on any internet-connected device.

Mounting Options

The system offers two mounting options: surface and flush mounts, providing flexibility to accommodate various installation requirements. Whether surface-mounted for quick installation or flush-mounted for a sleek, integrated look, the system adapts seamlessly to different environments.

Elevator Control

Control up to 8 elevator shafts, with up to 64 floors each. Control which floors users and visitors have access to.

Entry Points

Provides access control via Card Readers, Keypads, MicroPlus RF Controls, Relay Board (allows use of existing 26-bit Wiegand Devices).

LED Directories

LED directories play a vital role in providing clear guidance to users with options like the 1835 single-line 20 character directory and the 1837 8-line 20 character directory.

Modular Design

DKS design makes installation and service easy. This design ethos reflects DKS’s commitment to providing user-friendly solutions that prioritize ease of use and maintenance.


  • True Full Duplex communication.
  • Stores up to 3000 telephone numbers and names (names are limited to 15 characters max).
  • Transaction buffer stores last 8000 events.
  • Stores up to 8000 access card codes - dependent on system memory.
  • 31 security (permission) levels, 29 programmable with 4 time zones each.
  • 8 hold open time zones.
  • Three anti-pass back configurations: passive, active and trap.
  • Elevator control (note 1) for up to 8 elevators, each serving 64 floors.
  • Expandable (note 2) to control up to 48 wired entry points (or 24 wirelessly).
  • 4-digit entry codes, one for each telephone number.
  • 3 form ″C″ dry contact relays.
  • Eight-line directory display uses super-twist LCD with 1/2-inch characters.
  • EEPROM memory chip.
  • Requires touch-tone, loop-start central office phone line.
  • 16 VAC, 20 VA and 16 VAC, 50 VA power transformers supplied.
  • FCC (US): DUF6VT-12874-OT-T
  • DOC (CAN): 1736 4528 A
  • Compliant with UL 294. ETL listed.

Note 1: Requires Elevator Control Board(s).

Note 2: Requires Tracker Expansion Board(s).

Connection Options

The 1837 Telephone Entry & Access Control System can be connected for voice and programming by any of these methods:
  • Cellular 4G-LTE service (note 1)
  • VoIP (note 2)
  • POTS - Plain Old Telephone Service (note 3)

Note 1: Requires DKS Cellular subscription and 1800-080 cellular adapter. 4G-LTE service provided by AT&T where available.

Note 2: Requires 1830-185 (manual setup) or 1830-186 (automatic setup) TCP/IP Adapter for internet connection. 1830-186 requires IM SERVER Client subscription. VoIP requires 1815-568 VoIP adapter and subscription, or use your own provider subscription & hardware.

Note 3: Programming and voice via the telephone line and modem and phone connection at your PC, or program via your existing internet connection - using IM Server Modem (subscription required).


  • Large easy to use A and Z scroll buttons.
  • One Touch ″CALL″ button.
  • Built-in eight-line LCD directory display.
  • Programmable directory codes (1-4 digits).
  • 10 and 11-digit dialing capability.
  • Interfaces with 2 card readers - expandable to 48 with wired tracker expansion boards (or 24 wirelessly).
  • Live Streaming.
  • Live transactions.
  • Anti-pass back.
  • 8000 event transaction buffer.
  • Elevator control - requires elevator control boards(s)
  • 31 Security (permission levels)- 29 Programmable (2 fixed levels).
  • Database import/export capability.
  • LED Lighting illuminates keypad.
  • Built-in clock/calendar.
  • Holiday schedule.
  • Hold open time zones.
  • Entry code time zones.
  • Built-in postal lock provision.
  • Stainless steel faceplate
  • Galvanized steel sub-plate
  • Offset speaker holes for protection
  • Hands-free voice operation (optional handset)
  • Built-in postal lock provision, EEPROM memory
  • Surface and flush mounting styles. Flush mount requires flush mounting kit. Enclosures are rated NEMA 4x


  • Environmental: 10°F to 145°F (-12°C to 62°C)
  • Heater Kit (P/N 2600-584) recommended when temperatures routinely fall below 10°F (-12°C)
  • ADA compliant handset kit (P/N 1807-012)
  • Camera ready: Optional B&W or color CCTV camera* *may require additional CCTV equipment

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Dimensions and Weight - Surface Mount

Shipping weight approximately 20-25 lb (9-11 kg)

Dimensions Surface Mount: 13″H x 11.25″W x 4.75″D.

Dimensions and Weight - Flush Mount

Shipping weight approximately 20-25 lb (9-11 kg)

Dimensions Flush Mount: 13.25″H x 12″W x 3.25″D.