DoorKing, Inc. -1838 Access Controller - Telephone Entry System


The DKS 1838 multi-door access controller is ideal for small businesses, office buildings, factories, industrial sites, apartment complexes, or for any application that requires access control and reporting capabilities.

Category: elevator security | relay controls | remote access control...

MasterFormat: Hardware | Access Control Hardware | Keypad Access Control Hardware...

DoorKing, Inc.
120 S. Glasgow Avenue
Inglewood, CA 90301
Tel: (800) 826-7493
Fax: (310) 641-1586

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1838 Access Controller - Telephone Entry System

A Simple Little Box Delivers So Much

The DKS 1838 multi-door access controller is ideal for small businesses, office buildings, factories, industrial sites, apartment complexes, or for any application that requires access control and reporting capabilities. The 1838 is a 2-door controller that easily expands to control up to 48 doors with wired tracker expansion boards (or 24 wirelessly). Each 1830 Series unit allows for a connection over Cellular, Internet or a POTS (Plain Old Telephone Service) connection. DKS offers easy ways to connect fast using the DKS IM Server and DKS Cellular services. This flexible system allows access control by means of encoded cards, five digit PINs, wireless RF control, or with almost any 26-bit wiegand device.

DKS remote call stations can also be added to the 1838 to provide communication from an entry point to a designated phone.

Cloud Account Manager

Log in to the DKS Access System from any device with internet access through your preferred browser. The Cloud Account Manager enables programming and management of Entry Systems from anywhere, you’ll never have to download and upload the database, or inadvertently overwrite another administrator’s changes. It’s designed for administrators and staff of multi-unit and multi-use buildings and is compatible with DKS models 1833, 1834, 1835, 1837 Telephone Entry and Access Control Systems, and model 1838 Multi Door Card Access System.

Accessible from any browser on any internet-connected device.

Optional Plug-in Programming Display

For added convenience and functionality, the 1838 Access Controller offers an optional plug-in programming display. This feature simplifies system configuration and management, ensuring smooth operation and optimal performance.


Add up to 48 access points with wired tracker boards, or 24 with wireless tracker boards.

Anti-pass Back

Entry credentials cannot be used to enter an area until they make an exit, ensuring credentials cannot be shared.

Elevator Control

Control up to 8 elevator shafts, with up to 64 floors each. Control which floors users and visitors have access to.

Software Download

Database import/export capability.


  • Stores up to 3000 user names.
  • Stores up to 255 area codes.
  • Transaction buffer stores last 8000 events.
  • Stores up to 8000 access card codes - dependent on system memory.
  • 31 security (permission) levels, 29 programmable with 4 time zones each.
  • 8 hold open time zones.
  • Three anti-pass back configurations: passive, active and trap.
  • Elevator control (note 1) for up to 8 elevators, each serving 64 floors.
  • Expandable (note 2) to control up to 48 wired entry points (24 wirelessly).
  • 4-digit entry codes, one for each telephone number.
  • 3 form ″C″ dry contact relays.
  • EEPROM memory.
  • Two 16 VAC, 20 VA power transformers supplied.
  • FCC (US): DUF6VT-12874-OT-T
  • DOC (CAN): 1736 4528 A
  • Compliant with UL 294. ETL listed.

Note 1: Requires Elevator Control Board(s).

Note 2: Requires Tracker Expansion Board(s).

Connection Options

The 1838 Access Controller can be connected for voice (were applicable) and programming by any of these methods:
  • Cellular 4G-LTE service (note 1)
  • VoIP (note 2)
  • POTS - Plain Old Telephone Service (note 3)

Note 1: Requires DKS Cellular subscription and 1800-080 cellular adapter. 4G-LTE service provided by AT&T where available.
Note 2: Requires 1830-185 (manual setup) or 1830-186 (automatic setup) TCP/IP Adapter. 1830-186 requires IM SERVER Client subscription.
Note 3: Programming via several methods. Internet programming requires IM Server Modem subscription. DoorKing does not recommend using a POTS line to program the access system controller. DoorKing can no longer guarantee programming via POTS / modem as many phone company services and switches no longer support modem communications as these devices are considered to be obsolete.


  • Live Streaming.
  • Live Transactions
  • Built-in programming keypad.
  • Interfaces with 2 card readers - expandable to 48 with wired tracker expansion boards (24 wirelessly).
  • Anti-pass back.
  • 8000 event transaction buffer.
  • 31 Security (permission) levels.
  • Database import/export capability.
  • Built-in clock/calendar.
  • Holiday schedule.
  • Hold open time zones.
  • Entry code time zones.
  • Postal lock input.


  • Tracker Expansion Boards
  • Elevator Control Boards
  • TCP/IP Network Adapter
  • Wireless Modem
  • RS-232 Connecting Cable
  • Environmental: -10°F to 140°F (-23°C to 62°C)
  • Device Communication is 26-bit Wiegand

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Dimensions and Weight

Dimensions: 10.25″H x 12.25″W x 4.25″D.

Shipping weight approximately 20 lb (9 kg)